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Price Match Guarantee Policy

We want you to be confident when shopping for an electric bike from Electric Bike Zone, and we work hard to offer competitive prices, possibly even the lowest prices you'll find online.  In fact, we guarantee it.  If you purchase an electric bike from Electric Bike Zone and then find find a lower price within 30 days of your purchase date at another online store, please let us know, and we will refund your original payment for the difference.

To request your partial refund, simply e-mail us a link to the same product on our competitor's website within 30 days from the date of your order and we will process the credit accordingly.

Our 100% Price Guarantee has some limitations:

  • You must purchase the item from our website before requesting your Price Match Guarantee.
  • Promotions such as rebates and "buy one, get one free" offers are not eligible.
  • The item must be in stock on the competitor's website.
  • The competitor must be an online store and may not have a retail location.
  • The website can not be a discounter or auction website (ie; eBay, Walmart, Amazon, Overstock, etc.)
  • The competitor must be an Authorized Retailer of the product in question.
  • The Price Match Guarantee includes the item price and the shipping charges, but excludes sales tax.
  • Due to industry-wide end of year closeouts, this Price Match Policy IS NOT applicable during the holiday season from November 24 - January 3rd.

If you want to check if we can price match a product before you place your order, please email us at support@electricbikezone.com or fill out the form below.

Phone: 740-324-5375
support@ElectricBikeZone.com

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