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ProdecoTech Phantom 400 Electric Bike

    • $1,29900
    • $1,44900 Save $150

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    Estimated Delivery: Between Dec 12 and Dec 19 unless otherwise noted

    Free Shipping on All Orders Over $100
    (Continental USA)

    ProdecoTech Phantom 400 Electric Bike

    The ProdecoTech Phantom 400 electric bike is powered with a 10.4Ah Panasonic cell battery that’s mounted on a sturdy rear rack and allows 25-35 miles on a single battery charge. The rear rack holds up to 45 pounds. The 400 Watt direct drive motor is located on the rear wheel, and allows the bike to go up to 20 mph. The SRAM X7 Twist adjustable 8-speed shifter and SRAM X4 derailleur give you a superior riding experience.  It does not offer pedal-assist.  It comes in the iconic Matte Black color, which riders have come to identify with ProdecoTech Phantom electric bikes.
    If you like this bike but would love a front shock for an even more comfortable ride, check the ProdecoTech Phantom 400 M, which is basically the same bike with the addition of the Aria Magnesium MonoShock.
    Prodecotech is one of the biggest names in the electric bike industry.  They build very high quality electric bikes with some of the best available components at very competitive prices, all while assembling their e-bikes in the USA.
    If any ProdecoTech electric bike is out of stock, it can usually be built to order and shipped within 2 weeks.
    Special note on Price:  Electric Bike Zone is currently advertising ProdecoTech electric bikes at the lowest price allowed!  If you see the "same" bike advertised at a lower price at certain "big box" stores, please be aware that although the bike may have the same name, it may be a special version of the bike made especially for that store using introductory (lower quality) parts.  Rest assured that Electric Bike Zone sells the regular model of the bike with the highest quality parts at the lowest price!
    10.4 AH 36V system 35 miles distance

    Phantom 400 SPECIFICATIONS

    MOTOR pTech 400W Rear Direct Hub
    BATTERY Panasonic 36V 10.4Ah Li
    DISTANCE 25-35 Miles
    TOP SPEED 20 mph (32 km/h)
    POWER APPLIED Twist Throttle w/ Battery LED Indicator (No Pedal-Assist)
    FRAME Aluminum 6061-T6
    FINISH Matte Black
    COMPONENT FINISH Matte Black
    FORK Cromoloy Hybrid
    STEM Adjustable Alloy 31.8mm x 90mm
    HANDLEBAR Mid-Rise 31.8mm x 680mm
    SADDLE Velo Plush
    SEAT POST Adjustable Alloy 27.2mm x 350mm
    SHIFTER SRAM X7 – 8 Speed
    DERAILLEUR SRAM X4 – 8 Speed
    CRANKSET Truvativ E400 Aluminum 42T x 170mm
    PEDALS HTI Platform
    CHAIN KMC X8.93
    BRAKES SRAM AVID DB Hydraulic Disc
    ROTORS SRAM AVID Centerline 180mm SS
    TIRES Continental Tour Ride 700C x 45mm
    RIMS pTech 700c x 19mm Dbl Wall AL (28×1.5)
    SPOKES 18/8 Stainless Steel 12 Gauge
    WEIGHT 52
    HEIGHT RECOMMENDATION 5'8" to 6'6"
    PRODECOTECH WARRANTY 2 Years
    Part Number:  BI.BA.V6.P4.10
    2 Year Warranty
    Free Shipping

    FREE SHIPPING on Orders in the continental (lower 48) USA

    NO SALES TAX except for orders from Ohio.

     

    ORDER CONFIRMATION

    • As soon as you place your order, you will receive an order confirmation e-mail.  This means that we are preparing your order for shipment and have pre-authorized your credit card for the purchase.  
    • As soon as we receive your order, we reach out to the manufacturer to confirm that it is in stock and available for immediate shipment.
    • If your order is in stock, we will process the charges to your credit card and submit the order for immediate shipment.
    • If your item(s) is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.

     

    ORDER SHIPMENT

    Fedex UPS USPS

    • The electric bike (or other items) you ordered will ship within 1-3 business days from the date of your order.
    • Your item(s) will arrive to your address within 3-7 business days from the date of shipment.
    • We will send tracking number information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@ElectricBikeZone.com.
    • We ship via UPS and FedEx for most electric bikes and via USPS for small parts and accessories.
    • We order Signature Required delivery on every order over $100. You will need to have someone age 21 or older present at the time of delivery to accept the shipment.

     

    DAMAGES & RETURNS

    See our Damages & Returns page.

       

      CANCELLATIONS & REFUNDS:

      If you need to cancel an order for any reason, please contact us at support@ElectricBikeZone.com as soon a possible.

      • Order Cancellations:  All order cancellations, including pre-orders, will incur a 15% cancellation fee, based on the total amount of the order.  Alternately, the order amount can be applied to a different item to avoid the fee.  Note that if the order has already shipped, there will be additional fees if the items need returned.  (See our Damages & Returns page for details on Returns.)
      • Refusing A Shipment When It Arrives:  All orders that are shipped and refused upon delivery will have a 30% restocking fee and an original shipping fee deducted from the refund.
      Refunds will be issued to the original credit card or account that you used when placing your order.

         For Returns, see our Damages & Returns page.

         

        BACKORDERS:

        • From time to time, a product may run out of stock and the website wasn't updated when you placed your order. In that case, we will notify you immediately and give you three options:
          1. Get an immediate refund.
          2. Keep your order and wait for it to come back into stock.
          3. Pick a similar model that is in stock.
        • Once backorders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days.
        • The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.  We will contact you if the arrival time changes on your order, and you can let us know whether you would like to keep the order, substitute for a different electric bike, or cancel the order altogether.

         

        Contact Us

         

        Our goal is to make sure you are 100% satisfied with your order.

        If for any reason you are unsatisfied with your order, please let us know, and we will do our best to ensure your satisfaction.


        RETURN POLICY

        Our return policy matches the return policy of the manufacturer of each of our products.

        Each manufacturer has a different timeline for returns. Some have a 30-day return policy, and others are as short as 7 days. Some don't accept returns at all because they custom build each product that is shipped. 

        Please refer to our Manufacturer Returns & Warranty Policies page for details on each manufacturer's policies.

        If you are unsatisfied with your order, email us at support@ElectricBikeZone.com to notify us that you want to return your product.  We will respond to your email and will provide an RMA (Return Merchandise Authorization) and the address to ship the product back to. You can take the product to your local UPS or FedEx store to ship it out.  A tracking number must be provided to Electric Bike Zone when returning a product.

        The customer is responsible for all return shipping costs, including insurance (if selected), as well as a restocking fee.  Up to a 25% restocking fee will be deducted from your return at the manufacturer's discretion, based on the item purchased.

        As soon as the return is processed and approved by our supplier, a refund will be issued to the credit card or account originally used for payment.

        *IMPORTANT: Some of our manufacturers don't accept returns per their own policies.  If the manufacturer does not accept returns for their products, then we cannot accept returns for those products, either.   Refer to our Manufacturer Returns & Warranty Policies page for details on each manufacturer's policies.

         

        BRAND NEW CONDITION POLICY

        All products returned must be in new, re-sellable condition, with no visible defects.  All items must be shipped back in their original packaging.

         

        SHIPPING DAMAGE & DEFECTIVE PRODUCT POLICY

        Our electric bikes are carefully packaged to prevent damage during the shipping process.  However, occasionally there can be an issue, and shipping damage can occur with all shipping carriers.

        • Please inspect the packaging of your item(s) when they arrive.  
        • Please Note:  If the item is damaged, you can sign for it as Damaged and we can then file a claim with FedEx/UPS right away on your behalf and have the item replaced. If there is damage but you sign for it as Not Damaged, then you will need to send information and photos showing the damage so that we can work to file a claim with FedEx/UPS.  You can send photos to support@ElectricBikeZone.com and we will process an insurance claim on your behalf.
        • Electric Bike Zone does not pay or reimburse any labor costs undertaken by the customer under any circumstances.

        If you believe that an item has arrived damaged or with a defect, contact us at support@ElectricBikeZone.com and send a picture and description of the damage and we will happily file a warranty claim with the manufacturer on your behalf. This must be done within 10 days of receiving your electric bike. We will not be able to ship you replacements if you send us photos after 10 days of receiving your electric bike. Replacement parts orders typically take between 1 to 3 weeks to fulfill.

        • We do not issue refunds/returns because of defective batteries. The bike warranty will cover the battery, and a new battery can be shipped to you once we are provided with proof that the battery is defective.  See the Defective Battery Policy below.
        • We do not issue refunds/returns for minor cosmetic blemishes.  The cost of returning an electric bike and shipping out a new one would be rather expensive.  Instead, replacement parts and/or paint can be shipped to you to address any concern or problem.

         

        DEFECTIVE BATTERY POLICY

        Sometimes shipping carriers can damage the box during shipping. This can lead to the battery becoming damaged and not working. If you believe your battery to be faulty, you will need to provide us with proof.

        To do this you can take your battery to a Batteries Plus store or use a voltmeter at home to test the battery and send us a picture of the reading on the voltmeter. Once you send us a photo of the reading showing the voltage is low, we can have a shipping label sent to you to return the battery. Once the defective battery is received, we will have a new battery shipped out to you as soon as possible.

         

        CANCELLATIONS, REFUNDS, & BACKORDERS

        See our Orders & Shipping Info page.

         

         

        If you have any questions or would like to initiate a return, alert us about damage or defects, or ask us any other questions, please contact us

        We want you to be confident when shopping for an electric bike from Electric Bike Zone, and we work hard to offer competitive prices, possibly even the lowest prices you'll find online.  In fact, we guarantee it.  If you purchase an electric bike from Electric Bike Zone and then find find a lower price within 30 days of your purchase date at another online store, please let us know, and we will refund your original payment for the difference.

        To request your partial refund, simply e-mail us a link to the same product on our competitor's website within 30 days from the date of your order and we will process the credit accordingly.

        Our 100% Price Guarantee has some limitations:

        • You must purchase the item from our website before requesting your Price Match Guarantee.
        • Promotions such as rebates and "buy one, get one free" offers are not eligible.
        • The item must be in stock on the competitor's website.
        • The competitor must be an online store and may not have a retail location.
        • The website can not be a discounter or auction website (ie; eBay, Walmart, Amazon, Overstock, etc.)
        • The competitor must be an Authorized Retailer of the product in question.
        • The Price Match Guarantee includes the item price and the shipping charges, but excludes sales tax.
        • Due to industry-wide end of year closeouts, this Price Match Policy IS NOT applicable during the holiday season from November 24 - January 3rd.

        If you want to check if we can price match a product before you place your order, please email us at support@electricbikezone.com or fill out the form below.

        ProdecoTech Phantom 400 Electric Bike

        The ProdecoTech Phantom 400 electric bike is powered with a 10.4Ah Panasonic cell battery that’s mounted on a sturdy rear rack and allows 25-35 miles on a single battery charge. The rear rack holds up to 45 pounds. The 400 Watt direct drive motor is located on the rear wheel, and allows the bike to go up to 20 mph. The SRAM X7 Twist adjustable 8-speed shifter and SRAM X4 derailleur give you a superior riding experience.  It does not offer pedal-assist.  It comes in the iconic Matte Black color, which riders have come to identify with ProdecoTech Phantom electric bikes.
        If you like this bike but would love a front shock for an even more comfortable ride, check the ProdecoTech Phantom 400 M, which is basically the same bike with the addition of the Aria Magnesium MonoShock.
        Prodecotech is one of the biggest names in the electric bike industry.  They build very high quality electric bikes with some of the best available components at very competitive prices, all while assembling their e-bikes in the USA.
        If any ProdecoTech electric bike is out of stock, it can usually be built to order and shipped within 2 weeks.
        Special note on Price:  Electric Bike Zone is currently advertising ProdecoTech electric bikes at the lowest price allowed!  If you see the "same" bike advertised at a lower price at certain "big box" stores, please be aware that although the bike may have the same name, it may be a special version of the bike made especially for that store using introductory (lower quality) parts.  Rest assured that Electric Bike Zone sells the regular model of the bike with the highest quality parts at the lowest price!
        10.4 AH 36V system 35 miles distance

        Phantom 400 SPECIFICATIONS

        MOTOR pTech 400W Rear Direct Hub
        BATTERY Panasonic 36V 10.4Ah Li
        DISTANCE 25-35 Miles
        TOP SPEED 20 mph (32 km/h)
        POWER APPLIED Twist Throttle w/ Battery LED Indicator (No Pedal-Assist)
        FRAME Aluminum 6061-T6
        FINISH Matte Black
        COMPONENT FINISH Matte Black
        FORK Cromoloy Hybrid
        STEM Adjustable Alloy 31.8mm x 90mm
        HANDLEBAR Mid-Rise 31.8mm x 680mm
        SADDLE Velo Plush
        SEAT POST Adjustable Alloy 27.2mm x 350mm
        SHIFTER SRAM X7 – 8 Speed
        DERAILLEUR SRAM X4 – 8 Speed
        CRANKSET Truvativ E400 Aluminum 42T x 170mm
        PEDALS HTI Platform
        CHAIN KMC X8.93
        BRAKES SRAM AVID DB Hydraulic Disc
        ROTORS SRAM AVID Centerline 180mm SS
        TIRES Continental Tour Ride 700C x 45mm
        RIMS pTech 700c x 19mm Dbl Wall AL (28×1.5)
        SPOKES 18/8 Stainless Steel 12 Gauge
        WEIGHT 52
        HEIGHT RECOMMENDATION 5'8" to 6'6"
        PRODECOTECH WARRANTY 2 Years
        Part Number:  BI.BA.V6.P4.10
        2 Year Warranty
        Free Shipping

        FREE SHIPPING on Orders in the continental (lower 48) USA

        NO SALES TAX except for orders from Ohio.

         

        ORDER CONFIRMATION

        • As soon as you place your order, you will receive an order confirmation e-mail.  This means that we are preparing your order for shipment and have pre-authorized your credit card for the purchase.  
        • As soon as we receive your order, we reach out to the manufacturer to confirm that it is in stock and available for immediate shipment.
        • If your order is in stock, we will process the charges to your credit card and submit the order for immediate shipment.
        • If your item(s) is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.

         

        ORDER SHIPMENT

        Fedex UPS USPS

        • The electric bike (or other items) you ordered will ship within 1-3 business days from the date of your order.
        • Your item(s) will arrive to your address within 3-7 business days from the date of shipment.
        • We will send tracking number information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@ElectricBikeZone.com.
        • We ship via UPS and FedEx for most electric bikes and via USPS for small parts and accessories.
        • We order Signature Required delivery on every order over $100. You will need to have someone age 21 or older present at the time of delivery to accept the shipment.

         

        DAMAGES & RETURNS

        See our Damages & Returns page.

           

          CANCELLATIONS & REFUNDS:

          If you need to cancel an order for any reason, please contact us at support@ElectricBikeZone.com as soon a possible.

          • Order Cancellations:  All order cancellations, including pre-orders, will incur a 15% cancellation fee, based on the total amount of the order.  Alternately, the order amount can be applied to a different item to avoid the fee.  Note that if the order has already shipped, there will be additional fees if the items need returned.  (See our Damages & Returns page for details on Returns.)
          • Refusing A Shipment When It Arrives:  All orders that are shipped and refused upon delivery will have a 30% restocking fee and an original shipping fee deducted from the refund.
          Refunds will be issued to the original credit card or account that you used when placing your order.

             For Returns, see our Damages & Returns page.

             

            BACKORDERS:

            • From time to time, a product may run out of stock and the website wasn't updated when you placed your order. In that case, we will notify you immediately and give you three options:
              1. Get an immediate refund.
              2. Keep your order and wait for it to come back into stock.
              3. Pick a similar model that is in stock.
            • Once backorders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days.
            • The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.  We will contact you if the arrival time changes on your order, and you can let us know whether you would like to keep the order, substitute for a different electric bike, or cancel the order altogether.

             

            Contact Us

             

            Our goal is to make sure you are 100% satisfied with your order.

            If for any reason you are unsatisfied with your order, please let us know, and we will do our best to ensure your satisfaction.


            RETURN POLICY

            Our return policy matches the return policy of the manufacturer of each of our products.

            Each manufacturer has a different timeline for returns. Some have a 30-day return policy, and others are as short as 7 days. Some don't accept returns at all because they custom build each product that is shipped. 

            Please refer to our Manufacturer Returns & Warranty Policies page for details on each manufacturer's policies.

            If you are unsatisfied with your order, email us at support@ElectricBikeZone.com to notify us that you want to return your product.  We will respond to your email and will provide an RMA (Return Merchandise Authorization) and the address to ship the product back to. You can take the product to your local UPS or FedEx store to ship it out.  A tracking number must be provided to Electric Bike Zone when returning a product.

            The customer is responsible for all return shipping costs, including insurance (if selected), as well as a restocking fee.  Up to a 25% restocking fee will be deducted from your return at the manufacturer's discretion, based on the item purchased.

            As soon as the return is processed and approved by our supplier, a refund will be issued to the credit card or account originally used for payment.

            *IMPORTANT: Some of our manufacturers don't accept returns per their own policies.  If the manufacturer does not accept returns for their products, then we cannot accept returns for those products, either.   Refer to our Manufacturer Returns & Warranty Policies page for details on each manufacturer's policies.

             

            BRAND NEW CONDITION POLICY

            All products returned must be in new, re-sellable condition, with no visible defects.  All items must be shipped back in their original packaging.

             

            SHIPPING DAMAGE & DEFECTIVE PRODUCT POLICY

            Our electric bikes are carefully packaged to prevent damage during the shipping process.  However, occasionally there can be an issue, and shipping damage can occur with all shipping carriers.

            • Please inspect the packaging of your item(s) when they arrive.  
            • Please Note:  If the item is damaged, you can sign for it as Damaged and we can then file a claim with FedEx/UPS right away on your behalf and have the item replaced. If there is damage but you sign for it as Not Damaged, then you will need to send information and photos showing the damage so that we can work to file a claim with FedEx/UPS.  You can send photos to support@ElectricBikeZone.com and we will process an insurance claim on your behalf.
            • Electric Bike Zone does not pay or reimburse any labor costs undertaken by the customer under any circumstances.

            If you believe that an item has arrived damaged or with a defect, contact us at support@ElectricBikeZone.com and send a picture and description of the damage and we will happily file a warranty claim with the manufacturer on your behalf. This must be done within 10 days of receiving your electric bike. We will not be able to ship you replacements if you send us photos after 10 days of receiving your electric bike. Replacement parts orders typically take between 1 to 3 weeks to fulfill.

            • We do not issue refunds/returns because of defective batteries. The bike warranty will cover the battery, and a new battery can be shipped to you once we are provided with proof that the battery is defective.  See the Defective Battery Policy below.
            • We do not issue refunds/returns for minor cosmetic blemishes.  The cost of returning an electric bike and shipping out a new one would be rather expensive.  Instead, replacement parts and/or paint can be shipped to you to address any concern or problem.

             

            DEFECTIVE BATTERY POLICY

            Sometimes shipping carriers can damage the box during shipping. This can lead to the battery becoming damaged and not working. If you believe your battery to be faulty, you will need to provide us with proof.

            To do this you can take your battery to a Batteries Plus store or use a voltmeter at home to test the battery and send us a picture of the reading on the voltmeter. Once you send us a photo of the reading showing the voltage is low, we can have a shipping label sent to you to return the battery. Once the defective battery is received, we will have a new battery shipped out to you as soon as possible.

             

            CANCELLATIONS, REFUNDS, & BACKORDERS

            See our Orders & Shipping Info page.

             

             

            If you have any questions or would like to initiate a return, alert us about damage or defects, or ask us any other questions, please contact us

            We want you to be confident when shopping for an electric bike from Electric Bike Zone, and we work hard to offer competitive prices, possibly even the lowest prices you'll find online.  In fact, we guarantee it.  If you purchase an electric bike from Electric Bike Zone and then find find a lower price within 30 days of your purchase date at another online store, please let us know, and we will refund your original payment for the difference.

            To request your partial refund, simply e-mail us a link to the same product on our competitor's website within 30 days from the date of your order and we will process the credit accordingly.

            Our 100% Price Guarantee has some limitations:

            • You must purchase the item from our website before requesting your Price Match Guarantee.
            • Promotions such as rebates and "buy one, get one free" offers are not eligible.
            • The item must be in stock on the competitor's website.
            • The competitor must be an online store and may not have a retail location.
            • The website can not be a discounter or auction website (ie; eBay, Walmart, Amazon, Overstock, etc.)
            • The competitor must be an Authorized Retailer of the product in question.
            • The Price Match Guarantee includes the item price and the shipping charges, but excludes sales tax.
            • Due to industry-wide end of year closeouts, this Price Match Policy IS NOT applicable during the holiday season from November 24 - January 3rd.

            If you want to check if we can price match a product before you place your order, please email us at support@electricbikezone.com or fill out the form below.


            ProdecoTech Phantom 400 Electric Bike Reviews

            Based on 3 reviews Write a review

            ProdecoTech Phantom 400 Electric Bike Reviews

            Based on 3 reviews Write a review